Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (802) 254-9104 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Visit one of our 3 showrooms

Brattleboro & Essex showrooms open Monday thru Friday 8:30 to 5:00
Keene open Monday thru Friday 8:00 to 5:00, and Saturday 9:00 to 2:00

As we navigate COVID-19 together, we want you to know that we are here to help you. We are committed to making the health and well being of our customers, families and staff our top priority! We have many ways that you can shop with us and we are happy to accommodate whichever way works best for you.

In-Store - By Appointment Only

If you’re feeling well and wish to come to our store, we’ll be happy to schedule a time for you to do so! You can be confident we are taking the necessary steps to keep you safe. We are following the safety recommendations from the U.S. Centers for Disease Control and Prevention with extra cleaning measures inside our store. This includes additional sanitizing of all high-traffic surfaces such as knobs, countertops, appliances, and restrooms. We also have hand sanitizer located throughout the store.

Our staff has been instructed to stay home if they are feeling ill and we ask that you do the same to keep everyone safe.

Over the Phone:

We’d be happy to answer any questions you may have over the phone, discuss which products will fit your needs, and provide expert advice just as if you were in our store. Give us a call and we will take care of you!

(802) 878-6868

By Email:

Feel free to email us at cocoplum@cocoplumappliances.com any time and one of our expert team members will respond to help!

Chat with us online:

We’d love to chat with you on our website. If you have any questions about products or services we provide, start a chat from our website and one of our experts will be there to help you.